For transparency and consistency, firms should use the following script when asking their clients if they'd like to opt into text messaging.
Law Firm: "As part of our service, our firm can send automated text reminders about your case, including hearing dates and filing deadlines. Message frequency varies depending on case activity, typically up to 8 messages per month. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time. NextChapter's Privacy Policy and Terms are available at https://nextchapterlegal.com/bankruptcy/privacy. If you would like to receive these messages, we will send you a confirmation text. Please reply YES to enroll.”
Client: "Yes, I'd like to enroll!"
Law Firm: "Great, we'll send you a text now."