NextChapter support is available Monday through Friday, 8:30 AM to 5:30 PM Eastern Time. We're closed for the upcoming US holidays:
Thursday & Friday, November 25th & 26th: Thanksgiving
Friday, December 24th: Christmas Eve
Friday, December 31st: New Year's Eve
If you require support outside of office hours, please email support@nextchapterbk.com or send an in-app chat and we will respond as soon as we can.
Please note, NextChapter's standard support covers two chats or calls per month. We have an extensive online Help Center that can answer almost all questions. Upgrade to Pro or Whoa for elite support!
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